Why is my invoice overdue?

We will send your customer an automatic notification by e-mail about your open payment 5 days after the due date. We can only send a notification if you have entered the customer's email address when creating the invoice.

You should take care of good customer relations, so first you should check the invoice you sent to the customer. The invoice should have the customer's current invoicing information and their preferred invoice receipt method. If the information on the invoice is correct, we recommend contacting the customer and making sure that the invoice has arrived.