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Why haven't I received my pay yet?

There are multiple reasons why you might not have received payment of your issued invoice yet.

Check below for the most common reasons:
  • Your client has not paid the invoice yet
  • Your client has timed the invoice to be paid on the due date, which hasn't passed yet
  • You client has issued the payment, but the transaction doesn't show in your UKKO.fi yet due to the bank delay
  • Your client has made an error in the payment of the invoice, which has delayed the transaction to be issued (e.g. incorrect payment sum)
  • You haven't delivered your tax card yet
  • You have expenses of which we have requested a clarification (the invoice will not be issued forward until we receive all the necessary information from you)
  • You haven't given us your bank account number yet (check your own control panel for this)
If you have any questions, please contact our customer service and we will do our best to help you.
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